I work as a content writer in a call centre. Ours is the only process which doesn't involve tele-selling. Being the odd one's out, we have been allotted a secluded corner in the office which during the day shift becomes an interesting place to be in. Some come in to cry their tragic life stories out. All the dehydrated-under-pressure-and-not-able-to-cope-up kinds faint and come in to rest. Almost all of them are acompanied by their TL or a friend.
The best are the time when managers gather their teams and give them a performance evaluation. The telling off for poor performers is fun to listen to. It becomes even more interesting as the entire conversation is in gujarati. The typicality of the language adds a comic flavor to it.
TL's and managers are to their employees what strict teachers are to the mischief makers. Everytime I listen to them I get this 'back to school' feeling. Stern as they may be, they do smile occasionally much to their employees relief. Just a while ago some new guy was appointed a TL. From the teams reaction it felt like they were happy to get rid of the previous one.. whoever he was! There was some laughter, some applause, some even had the audacity to crack jokes in front of their manager.
Our little 'ascendum' has seen a lot.. he he he
2 comments:
its good that you are happy with your workplace...coz then only you can do better and better
Yes.. touchwood!
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